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🤖 ABI: Your Internal Bot Agent to Help Manage Chats 🚀

Meet ABI, chattigo’s new internal bot agent designed to assist your team with specific actions and save valuable handling time ✨

💡 In this article, you’ll learn:

  • What ABI can do for your agents and customers

  • How to configure it from the Editor and Publisher bot profiles.

  • How to transfer chats to ABI from Monitoring, as an intervention, or directly from the Agent view

  • Which channels are supported (👋 WhatsApp, Messenger, Instagram, and more)

🧠 Set it up, assign it, and let ABI get to work with your team!

 

PS_ ABI_ENG